John England Frequently Asked Questions
The company does aim to hold its standard colours in stock. However, sales can be greater than expected.
Are standard colours always in stock? The company does aim to hold its standard colours in stock to cover smaller and medium sized orders. However, sales can be greater than expected. In these circumstances house stocks may be sold out before the next batch comes back from the dyer and finisher.
Also, our stocks may not cover an order which is several hundred metres. In this case we would recommend customers getting us to dye a new batch so that the whole order is from the same dye batch to minimize colour variation.
In these situations we hope our customers can accept an alternative. Or wait the relatively short period until the new batch comes back from the dyer and finisher.
John England fabrics are all dyed to good light fastness standards. However, over time curtain fabrics will fade, particularly if they are exposed to direct sunlight. If your curtains are unlined they will fade much faster than lined curtains. The most effective way to protect your fabric is to use a blackout lining as this will prevent any direct sunlight reaching the dyed fabric.
John England cannot accept responsibility for the fading of curtain fabrics where lining has not been used. Prolonged exposure of unlined curtains to daylight even in northern countries can be a problem.