Privacy Policy Notice

Who Are We?

Franklin’s Group comprises Franklin’s International Ltd, Thomas Ferguson & Co Ltd, and John England (Banbridge) Ltd. The data controller is Franklin’s Group and the head office of all the companies is located at 54 Scarva Road, Banbridge, BT32 3AU.

Information We Collect From You

The company collects data when you:

• Visit our websites
• Correspond by phone, email or in writing
• Sign up for communications
• Create an account
• Enter into contracts
• Apply for employment

Information You Provide

This is information about you that you give us by filling in forms on our websites or by corresponding with us by phone, email or otherwise. This includes name, address, email, phone number and financial information.

Information Collected Automatically

Technical details such as IP address, browser type, operating system and visit patterns are collected through website analytics and cookies.

Information From Other Sources

We may receive information about you from credit rating agencies, and for the purposes of job applications your referees.

Cookies

The site uses Google Analytics and shopping cart cookies. If you prefer not to use cookies then you can switch these off in your browser settings, however some parts of websites may then not work correctly.

Uses Made of Information

Data is used to fulfil contracts, notify about service changes, provide direct marketing, invite you to trade shows and improve site functionality.

Disclosure of Your Information

You agree that we can share your personal information with selected third parties including analytics and search engine providers. Data processors have contracts requiring secure handling.

Where Data is Stored

The data that we collect from you will be stored in the UK. Please be aware that the transmission of information via the internet is not completely secure.

Data Retention

The time frame we keep information varies according to its use. Information is retained as long as relevant to its purpose unless legal requirements mandate deletion.

Your Rights Under GDPR

• Right to be informed about data collection and use
• Right of access to personal data
• Right to rectification of inaccurate data
• Right to erasure (with limitations)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Absolute right to stop direct marketing use

Contact Information

For privacy enquiries, please contact: